Fonkoze offers many services and programs including:
- Microcredit lending- Fonkoze employs the “Solidarity Group Lending” methodology. Each group has 5 members, with one leader. Fonkoze provides an initial loan of about US$120 to each member, who invests the money in his or her microbusiness. The group is responsible for paying back the loan, so if one member defaults on payments, the others must cover the loss.
- Banking Services- Fonkoze provides savings, money transfer, and currency exchange services.
- Business Development Program- Fonkoze works to build viable businesses outside of Port-au-Prince that create jobs or provide the rural population with access to export markets. Currently, Fonkoze provides loans to both individual business owners and agricultural cooperatives. Local investments by individuals and institutions provide capital to Fonkoze; however, it also accepts US investments from American investors.
- Literacy, business skills, women's health, children's rights and environmental protection education for borrowers—Fonkoze’s education program serves credit members with client-led, discussion-based educational modules
- Life and credit microinsurance— All credit clients are enrolled in a free credit-life insurance program through Fonkoze partner Alternative Insurance Company (AIC). In the event that a client dies, her debt is dismissed and her family receives a small amount of money to assist with funeral costs.
- International Deposit Service– Fonkoze allows people anywhere in the United States or Canada to deposit money in their friend or family’s Fonkoze account simply by calling a toll-free number or emailing the organization.
- Social Performance Monitoring— Fonkoze monitors the changes that occur in the lives of their clients. Fonkoze’s social performance team interviews thousands of clients a year to better understand the effects of the institution’s financial and non-financial services, to understand their clients’ needs, and to monitor client satisfaction.• In the U.S., a prepaid Visa® card—Haitian Diaspora living abroad can send up to $2,500 to Haiti for a flat fee of $6.